What can I do if my delivery does not meet my request?
Of course we want to avoid faulty deliveries. Therefore, we carefully inspect every single package for completeness and correctness of the ordered items before leaving our warehouse. Regrettably, in spite of all controls, in exceptional cases it can happen that a wrong beer ends up in your package, individual bottles are missing or a bottle is broken on the way.
If your delivery is affected, please contact us so we can find a solution together.
What can I do if a delivered beer is faulty?
It is very important to us that you are happy with our beers. However, as beer is a biological product, we can not exclude that individual bottles have faults.
If you have another reason why you are dissatisfied with your purchase please contact us.