PRIVACY POLICY

Privacy Policy of CVL Brewers GmbH

In this privacy statement, we describe how we collect and process personal data (information that relates to and directly or indirectly identifies an individual) when you use our website or engage our services.

Applicability

This privacy policy applies to our website and our webshop www.chenvanloon.ch.

Processed personal data when using our website

When you visit our website, we only process technical data that is necessary to make our website available. The web server logs the following data each time a connection is established:

IP address
Date and time of the request
Content of the request (requested page)
Access status/HTTP status code
Amount of data transferred in each case
Website from which the request came ("referrer")
Browser (name, language, version)
Operating system (name, version)

The data is stored on the server of our web hosting provider, METANET AG, CH-8005 Zurich.

The legal basis for processing your personal data is our legitimate interest in providing you with our website and ensuring its security and stability.

Personal data processed when placing orders in our webshop

When you place an order through our webshop or by e-mail, we process the following data in addition to the technical data mentioned above:

Content of your orders
Your billing and delivery addresses
Your means of payment

Your orders are stored in our store system, as well as in our merchandise management and ERP systems. These systems are operated by the companies ecomDATA GmbH, AT-7400 Oberwart and Swiss21.org AG, CH-9050 Appenzell. As subcontracted processors, these companies are obliged to comply with appropriate guarantees for data protection and data security.

Your delivery address will be forwarded to our shipping service provider, Planzer KEP AG, CH-8953 Dietikon.

Data on your means of payment may, depending on the selected payment method, be passed on to our payment providers Stripe, TWINT or SumUp or recorded directly there.

The legal basis for processing your personal data is our legitimate interest in providing our services in accordance with the contract.

Processed personal data when contacting us

If you contact us via our website or by e-mail, we process your contact data and other data relevant to the contract (first name, last name, e-mail address, telephone number).

For email communication, we use Microsoft 365 (Exchange Online and other related cloud services). As a subcontracted processor, Microsoft is obliged to comply with appropriate data protection and data security guarantees.

The legal basis for processing your personal data is our legitimate interest in answering your inquiries in the best possible way, as well as providing our services in accordance with the contract and informing you about our products and services.

Processed personal data when using our newsletter

When registering for our newsletters, your name as well as your e-mail address will be stored in our newsletter system "Mailchimp", which is operated by The Rocket Science Group, LLC, Atlanta, GA 30308, USA.

By registering for the respective newsletters, you expressly agree that we can send you information and statistically evaluate the accesses.

If you no longer wish to receive the newsletter, you can also unsubscribe at any time, e.g. by clicking on the link to unsubscribe from the newsletter, which you will find in every newsletter e-mail. If the consent is revoked, we will stop the corresponding data processing. Your data for the newsletter dispatch will be blocked after the newsletter receipt has ended.

The legal basis for processing your personal data is our legitimate interest in informing you about our products and services.

Data security

Our processing of personal data is governed by the provisions of the Swiss Federal Law on Data Protection (DSG) and the associated Ordinance (DSV), as well as, where applicable, the European General Data Protection Regulation (DSGVO).

We have taken various technical and organizational measures to ensure that the data we collect and process is protected against unauthorized access, loss, destruction or manipulation.

We would like to point out that no data transmission over the Internet is one hundred percent secure; in particular, there is a risk of access by third parties when data is transmitted by e-mail. As a consequence, we cannot guarantee complete protection of the data and information you transmit via our website and online services. Since the Internet is a global system, we cannot guarantee that the data will remain in Switzerland or Europe during transmission.

Your rights

You have the following rights vis-à-vis us regarding the personal data concerning you:

Right to information
Right to correction or deletion
Right to restriction of processing
Right to object to processing
Right to data portability

In addition, you may object to the processing of your personal data if we do not need to process it to fulfill a contractual or legal obligation. If the data processing is based on your consent, you have the right to revoke it at any time. Please note that the revocation does not affect the lawfulness of the previous processing.

Your rights may be restricted, in particular if the exercise of your right conflicts with our legal or contractual obligations, if we can invoke an overriding interest or if the rights of third parties would be violated.

Deletion of data

Your data will be deleted as soon as they are no longer required to fulfill the purpose for which they were collected and the deletion does not conflict with any statutory retention obligations.

Use of cookies

We use cookies on our website to provide you with the best possible user experience and to obtain clues to improve our website.

Cookies are data that are stored on your computer or mobile device when you visit a website or use an application. Some of them are necessary for us to provide certain functions: for example, we can recognize you when you visit our website again and automatically reselect previously selected settings or continue a user session. Some cookies may be stored for a longer (or unlimited) period of time for this purpose and remain in place beyond the termination of a browser session.

The cookies used on our websites may also originate from third parties. Such cookies are used for marketing purposes in order to present you with advertisements and offers from us compiled for you on our websites and on websites of third parties. Furthermore, the cookies used by us and by third parties may be used by us and by third parties for the purposes of customer and market analysis, as well as for the analysis of user behavior.

You can view and delete the cookies stored on your computer and control and prevent the setting of cookies via the settings of your Internet browser. You can obtain more information about this from the manufacturer or in the help function of your Internet browser. Please note that some functionalities of the websites may be limited or unavailable if you do not allow cookies.

You can find out how to manage (including disabling) cookies on the main browsers by following the links below:

- Google Chrome: https://support.google.com/accounts/answer/61416?hl=de

- Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

- Apple Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

- Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-l%C3%B6schen-63947406-40ac-c3b8-57b9-2a946a29ae09

- Microsoft Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Use of reCAPTCHA

The forms on this website use "Google reCAPTCHA" from Google Inc., Mountain View, CA 94043, USA. The purpose of reCAPTCHA is to check whether the data entry in the form is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run entirely in the background. For more information on Google reCAPTCHA and Google's privacy policy, please refer to the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/about/.

Use of LinkedIn

We maintain a company profile on LinkedIn. When you access this, you communicate with LinkedIn servers and transmit data to LinkedIn. The privacy policy of LinkedIn Ireland Unlimited Co, Gardiner House Wilton Plaza Dublin Ireland (Headquarters: LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085 USA).

Links to other websites

This website contains hyperlinks to other websites that are not operated or controlled by CVL Brewers GmbH, in particular to our respective social media accounts. This privacy policy does not apply to these other websites. We recommend that you read the respective privacy notices for information on data collection and data processing.

Contact

If you have any questions about data protection on our website, would like to request information or request the deletion of your data, please contact our contact person for data protection law by sending an e-mail to hello@chenvanloon.ch or writing to the following address:

CVL Brewers GmbH
Data protection
Mattenweg 64
5314 Kleindöttingen

Changes to this privacy policy

We reserve the right to change this privacy policy at any time. The version published on our website at any given time shall apply.

Last update: May 2023